NEWS & UPDATES
COVID 19 UPDATE - 9TH SEPTEMBER 2020
9th September 2020
Thanks to all of you who have visited us since we were able to reopen in June. It's been wonderful to see you all - we really missed you!
As your safety and the safety of our colleagues is paramount, and because our shop will always be big on books but small on space, we're still limiting the number of people allowed in to browse at any one time. You do not need to make an appointment, but please be patient with us if the shop's busy and we'll let you in as soon as we possibly can. It's really important to us that all our customers feel comfortable browsing.
WHAT YOU CAN EXPECT WHEN YOU COME AND VISIT
First and foremost, a warm welcome from us all and our usual mix of chat and recommendations. However, we also need to protect you and us and so we have introduced the following safety measures:
Please wear a face mask if you are able to do so. Our team will be wearing visors or masks when on the shop floor. We have spare face masks available should you accidentally forget to bring one - happens to the best of us!
We will ask you to use our hand sanitizer as you enter the shop. You may of course bring your own if you prefer. If you wear gloves please bear in mind that you will still be asked to use hand sanitizer.
In consideration of other customers and our colleagues, please do not handle the books unless you intend to buy them. Instead, please ask us if you’d like to see a book more closely and we will be delighted to assist.
The team will be working behind protective screens or will maintain social distancing requirements at all times.
We are only able to accept contactless or phone payments (no cash please just at the moment). Please note that the contactless limit is now £45 per transaction. We are very happy to accept book tokens.
Please be assured that surfaces, door handles and floors will be cleaned regularly throughout the day.
You can still pop in to collect books from the shop between 9am and 4pm Tuesday to Saturday.
PLEASE, PLEASE, PLEASE DO NOT VISIT US IF YOU OR ANY OF YOUR HOUSEHOLD HAVE A COUGH, HIGH TEMPERATURE OR LOSS OF SENSE OF SMELL OR TASTE - STAY AT HOME, STAY SAFE, READ BOOKS!
ONLINE ORDERING AND DELIVERIES
We are still taking online orders and delivering to OX10 postcodes and to Goring, Streatley, Upper and Lower Basildon. So, if you are isolating, shielding or just uncomfortable about visiting shops just yet please continue to email or call us with your book needs. We love hearing from you!